08.08.2017

Beatrice Tourou: „Women and men are not the same, even if society is trying to make us believe we are“

Beatrice Tourou, a young female entrepreneur, shares her personal struggles and ideas from founding the tech startup Boulesse.
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(c) Boulesse

BOULESSE.com is the online luxury marketplace where manufacturers with products of highest quality come together. From handcrafted shoes to high end furniture, Boulesse has it all. Beatrice Tourou saw an opportunity in the Viennese market, when she noticed the number of traditional luxury Viennese shops that people traveled across the world to come visit. In part due to their old heritage, most of these shops had not taken the plunge into the world of E-commerce due to fast changing technological developments. Thus, Tourou decided to bring these shops together onto one platform, and provide each shop with its unique and personalised E-Shop, and thereby also making their exquisite products available around the globe.

Where did the idea of Boulesse come from?

I used to work as a fashion editor at the Financial Times in Germany and spent quite some time dealing with topics such as lifestyle, and thus also came in contact with countless stores. This is where I learnt that a number of shops in Vienna didn’t have their own E-Shop. I approached some of them and asked why this was. At the time it was already 2014, the trend for most shops to go online had already started. Their response was that they didn’t have the resources for it, nor were they big enough to cope with the challenges. This led me to the idea of creating a platform, a so called online marketplace, that would enable to group all these shops together with their own E-Shop.

What were the key challenges when starting your own business?

The biggest challenge is of course finding enough funding to start, as well as keep the company going. Finding the right people to set up the team was also an unexpected challenge. It was also a struggle to get coders on board who were genuinely interested in E-Commerce, especially because of the startup trend waves. At the time, E-Comerce wasn’t as hot of a topic as it used to be. The hot topics having transitioned to VR (virtual reality) and fintech, which made it more difficult to find programmers that were willing to invest their time and energy into an E-Commerce platform. I sadly missed the time span where people were throwing money at E-Commerce, so maybe we were a bit late. However, for these shops we weren’t, as they were all still quite behind on the whole tech aspect of their business.

Do you think the company would have evolved differently had you founded it somewhere other than Vienna?

The thing is, there are no pros without cons, and no cons without pros. It was obviously cheaper and easier perhaps to win the Austrian market as they weren’t fully established online yet. For exactly that reason, Vienna works because of its lack in tech development, which in turn allowed us to take advantage and create the platform itself. However, we started with too little funding, and it probably could have been easier to raise more money in a more tech centered city. London for example.
It is a tricky question, and one I have asked myself before. The key is to adjust your business idea to the public that you are trying to address and involve.

 Would you be ready or wish to start another company?

No, definitely not. It takes a lot of strength, effort and power to start a business from scratch, and I think I used up all my power for this lifetime. For this type of a business you really have to pour all your heart and soul into it, work late and on the weekends. Physically you can do that for a couple of years, but then you start to feel the strength and energy diminishing. I don’t think I would be able to repeat everything I did and worked so hard for. Building a startup is different from a nine to six job, you have to devote all your spare time and extra energy into it. I have of course learnt a lot.
Trying for a second time would be easier however, due to all the experience I have gathered. For example, if I decided to create another business, I wouldn’t do anything where I needed to depend on investors. I would create something on my own. A business where things can grow slowly and steadily. In this case there would be less pressure for me to deliver as well as have the success of the other’s investment on my conscience.

Where did your strength and courage stem from to set up your own business?

I am quite a disciplined person. When I decide upon something, I put all my energy and will into pursuing it. Seeing as it wasn’t only my money involved but also the money of other people. I thus pushed myself to work a lot harder and use their funding to succeed. I took the fact very seriously that there were others involved and their money was at stake. This gives you an extra boost to take your work seriously and to push yourself just that bit more.

Redaktionstipps

When faced with your biggest challenge, how did you overcome it?

What you learn from leading this type of a business is that even if you are really scared, and you don’t want to face the struggles, you have to get through it either way. You have two choices, either you run away, and your business closes down the next day, or you face your anxieties and struggles. For me there were a number of unpleasant challenges I had to face. To which I quickly realised you really just have to suck it up, persevere and push forward. That is the thing about startups. It’s not easy facing the harsh reality of its making, but you need to get through it.

Now onto more controversial topics, do you think any aspects of your business might have differed had you been a male entrepreneur?

I probably would be more aggressive concerning the financial aspects of the company. I personally am a little bit more cautious when it comes to spending. However, I must say I am not a big fan of this whole gender separation topic. I think men and women have their separate advantages and disadvantages. In the end it comes down to how you play your cards. I have never felt that anyone has treated me differently in the business sector because I am a blonde woman, nor that someone didn’t take me seriously for that reason. Yes, I have been in situations where men have used harsh tones towards me, however they would have acted the same towards any other man.
It is true yes, looking at the Pioneers Festival for example, most of the people there are men. This may be because you usually begin to create your own business after you’ve had sufficient years of experience, after you have created a network of potential investors. This is most often when you are in your thirties. Around that time however, women begin to have children and decide to take a step back from their career line. During that time most women will be placing their energy in creating a family rather than pushing for the success of a business. Its is the woman that has the responsibility to carry the child, so it makes sense that they are the ones to take a step back when deciding what to do with their future career. I think this is one of the biggest explanations to why there are so few female founders / CEO’s.

What aspects, if any, of your business do you think might have differed had you been a male entrepreneur?

I don’t think there would be any striking differences. The only big difference is that now I am in my thirties and I am thinking of starting a family and will have to transition my energy into focusing on my children for the time being. A man does have that on his mind as he also has to sustain and support a family, but this only gives him even more of a boost to keep pushing his career forward. The group of women that wish to have children just have a different mind set than men do. It is a simple equation.
One has to take biology into account. The older a woman gets, the more difficult she has it to get pregnant. Of course stress and health are a large factor that contribute to being able to get pregnant sooner. Men don’t have this aspect to keep in mind, so naturally they have a larger chance of being able to place more energy into sustaining a business. It is also difficult for men not being able to carry around a child for nine months and develop the connection all mothers have. There are downsides for both men and women.

Do you think one gender has more of an advantage over the other?

Women and men are not the same, even if society is trying to make us believe that we are. I think that there are some qualities that women have which are more enhanced. For example, you may be more into building a team, making people cooperate, maybe be more intuitive about issues, or even more cautious. Men can be more into driving a team, getting a proper performance out of the members, as some say, they push the pedal to the metal. This is sometimes needed to really get a business going. So again there is nothing wrong or right about either of the two methods, it just depends on the business as well as the situation.

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29.09.2026

hello again: mittleres achtstelliges Investment für OÖ-Scaleup

Das auf Kundenbindungs-Apps spezialisierte Scaleup hello again mit Sitz in Leonding holt sich von der Münchner Beteiligungsgesellschaft Emeram Kapital für die weitere Expansion.
/artikel/hello-again-mittleres-achtstelliges-investment-fuer-ooe-scaleup
29.09.2026

hello again: mittleres achtstelliges Investment für OÖ-Scaleup

Das auf Kundenbindungs-Apps spezialisierte Scaleup hello again mit Sitz in Leonding holt sich von der Münchner Beteiligungsgesellschaft Emeram Kapital für die weitere Expansion.
/artikel/hello-again-mittleres-achtstelliges-investment-fuer-ooe-scaleup
Das Founder-Team von hello again rund um Franz Tretter (2.v.l.) | (c) hello again
Das Founder-Team von hello again rund um Franz Tretter (2.v.l.) | (c) hello again

Mehr als 1.000 Unternehmenskunden mit insgesamt rund 18 Millionen App-User:innen – da steht hello again mit seinem Loyalty-App-Angebot aktuell. Zu den Kunden des Scaleups mit Sitz in Leonding neben Linz zählen große Ketten wie Müller, Deichmann, Klipp, L’Osteria oder Vamed Vitality World ebenso wie zahlreiche kleinere Ketten und Betriebe, wie etwa Leberkas-Pepi.

Im Mittelstand sei man im DACH-Raum Marktführer, sagt Gründer und CEO Franz Tretter gegenüber brutkasten. In der Region liegt bislang auch der klare geografische Fokus. „Wir haben zwar Kunden in 25 Ländern, aber keine Verkaufsteams vor Ort“, erklärt Tretter. Dazu gekommen sei es hauptsächlich über Weiterempfehlung, über Kunden die in weiteren Märkten aktiv sind oder etwa im Fall Südtirols über die kulturelle Nähe.

„Mont Blanc“, noch nicht „Mount Everest“

Doch nun stehen weitere Expansionsschritte bevor. „Wir wollen die Nummer 1 in Europa werden“, so Tretter selbstbewusst. Dafür nahm hello again nun eine größere Summe Kapital auf. Die Münchner Beteiligungsgesellschaft Emeram steigt mit einem nicht konkret bezifferten achtstelligen Betrag ein. Es sei ein „mittlerer“ achtstelliger Betrag, präzisiert Tretter auf brutkasten-Rückfrage. Das Gründer-Team behalte dabei die Mehrheit und bleibe „im Driver-Seat“.

Dabei habe man mehrere konkrete Angebote gehabt und sich letztlich für die Münchner Gesellschaft entschieden: „Es ist der absolute best case“, so der Gründer. „Das ist schon Oberliga. Es fühlt sich an, als hätten wir den Mount Everest bestiegen“, sagt Tretter, um sich gleich selbst auszubessern: „Oder besser den Mont Blanc. Weil fertig sind wir noch lange nicht, es warten noch viele höhere Gipfel.“ Und schließlich sei ihm in den vergangenen Jahren als Unternehmer auch eines immer mehr bewusst geworden: „Der Weg ist das Ziel.“

Spanien oder Polen als nächster Markt

Und dieser Weg soll nun in weitere europäische Fokusmärkte führen. Konkret teste man aktuell bereits die Märkte Polen und Spanien, um die nächsten großen Schritte auszuloten. Tretter betont aber: „Der DACH-Raum bleibt noch unser größter Wachstumsmarkt. Es gibt noch sehr viel Potenzial.“ Schließlich kommen etwa vier der aktuell rund 18 Millionen App-User:innen aus dem Heimatmarkt Österreich. Entsprechend viel ist im mittlerweile wichtigsten Markt Deutschland noch zu holen.

Die geografische Expansion ist aber nicht die einzige aktuelle Entwicklung. So arbeite man etwa seit Kurzem mit netzwerkübergreifenden Prämien. „Es bekommt also zum Beispiel ein Leberkas-Pepi-Kunde einen Benefit bei Sky angeboten. Das ist ein riesiger Reichweiten-Vorteil“, erklärt Tretter.

Ein weiteres Thema, auf das man stark setze, sei Individualisierung durch KI. „Wir können auf Basis anonymisierter Daten zielgenaue personalisierte Angebote verschicken. Die User bekommen Benefits, die genau gerade relevant für sie sind. Das steigert den Umsatz nachweislich um acht Prozent“, sagt der Gründer. Denn diese Personalisierung sei auch eine „absolute Konsumentenerwartung“.

„Wir waren immer bodenständig“

Der Plan steht also. Das Mindset soll dabei das bewährte bleiben. „Wir waren immer bodenständig. Aber die Dampflok rollt und fährt und fährt“, sagt Tretter. Getreu dem zuvor erwähnten Motto – „der Weg ist das Ziel“ – soll es auch weitergehen. „Wird morgen alles einfacher?“, fragt Tretter in den Raum. „Nein, die nächsten Challenges kommen und wir werden gemeinsam weiter wachsen. Nicht nur das Unternehmen sondern auch die Mitarbeiter.“

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