Senior Program Manager/Team Lead (m/f/x)- Certifications and Audits

Company Description

We are a passionate and open-minded group of software enthusiasts, and together, we are global market leader in software intelligence. By providing actionable data on how applications are performing in real-time-for example, crash reporting, server-side tracking, root-cause analysis to name a few-our full-stack monitoring platform helps our customers anticipate and resolve their software issues.
As a leading solution in that area, we aim to be the best-in-class and innovative SaaS company for the most significant enterprise globally, including highly regulated sectors like government, healthcare, financial services, or energy.

Job Description

• Lead and build a team that manages certifications, customer audits, and controls and drives governance, risk and compliance within the R&D department and across the organization.
• Driving project management for gap analysis, customer audits, existing and new certifications.
• Tracking and monitoring by utilizing project management tools, reporting on progress, and identifying areas for improvement.
• Improving and documenting the workflows and processes for the certification and audit team.
• Planning meetings and interviews with internal and external auditors to get the right subject matter experts/stakeholders into this process.
• Driving the preparation and follow-ups for certifications and audits to ensure that action/deliverables are done on time.
• Being main contact person for internal and external auditors and the Dynatrace subject matter experts/stakeholders.

Qualifications

• You have 5-10 years of experience as a project or project manager in IT or software projects, ideally within a global SaaS vendor.
• You have 5+ years of experience in the area of GRC (governance, risk and compliance).
• You have 3+ years of experience as a team lead.
• You are a hands-on team player with outstanding communication skills, including reaching and motivating stakeholders across the whole enterprise.
• You can motivate and inspire a team, fostering collaboration, and resolving conflicts effectively.
• You are a proactive and open person always seeking to improve and finding creative solutions.
• You have an interest in technology, security, and privacy.
• You have fluent English skills.

Additional Information

What's in it for you?

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.
• A team that thinks outside the box, welcomes unconventional ideas and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.
• Compensation and rewards
• We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
• Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 55.000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience.