Senior Product Manager (m/f/x) - Site Reliability Engineering
Company Description
We are a passionate and open-minded group of software enthusiasts, and together, we are global market leader in software intelligence. By providing actionable data on how applications are performing in real-time-for example, crash reporting, server-side tracking, root-cause analysis to name a few-our full-stack monitoring platform helps our customers anticipate and resolve their software issues.
As a leading solution in that area, we aim to be the best-in-class and innovative SaaS company for the most significant enterprise globally, including highly regulated sectors like government, healthcare, financial services, or energy.
Therefore, it is mission-critical for our customers that Dynatrace provides the best-in-class reliability, Service Level Objectives (SLOs), and Service Level Indicators (SLIs).
Job Description
Your role at Dynatrace
- Shape the Vision: Develop and execute a clear strategy for our SRE initiatives, ensuring alignment with broader business goals.
- Set and track reliability goals: By establishing Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to measure and improve system reliability you ensure the teams are working towards measurable goals.
- Collaborate with Technical Teams: Work closely with architects and engineers to translate business requirements into technical solutions.
- Lead the SRE Roadmap: Create, drive, and maintain the SRE roadmap with a Minimum Viable Product (MVP) scope.
- Internal Adoption: Coordinate the internal usage of the Dynatrace product, providing feedback and insights to drive continuous improvement and ensure our tools meet the highest standards of observability.
- Reliability Transparency: Offer clear visibility into system reliability to customers and internal stakeholders through health insights, SLA reporting and via driving incident response and postmortems.
- Customer Centric Focus: Apply customer- and user-centric mindset to identify the target audience, use cases, requirements, and pain points to ensure our solutions meet their needs.
Qualifications
- 5+ years' hands-on SRE experience in a SaaS environment (automation and tooling, capacity management, alert handling, incident response, on-call, post-mortem analysis, etc.).
- 3+ years of experience leading a SRE team or a product owner/product management experience in an agile software product environment.
- Passionate about pushing the limits to operate a vast SaaS solution reliable and performant at scale!
- Strong interest and understanding of technical topics such as Software Intelligence, Cloud Technologies, Artificial Intelligence, Application Security, SaaS Software, ...
Additional Information
What's in it for you?
- A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- Working models that offer you the flexibility you need, ranging from remote options to hybrid ones combining home and in-office work.
- A team that thinks outside the box welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
- A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
- A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.
Compensation and rewards - We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
- Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 60,000 gross per year based on full-time employment (38.5 h/week). We offer a higher salary in line with qualifications and experience.