Product Manager - Mobile

Responsibilities

• Drive the product strategy and roadmap based on Global Blue's strategic direction and objectives, KPIs and consumer needs
• Conduct analysis and research to identify opportunities to develop and optimize the user experience on mobile
• Together with the commercial counterpart, manage the entire product life cycle
• Drive and design a high quality user experience by partnering deeply with Design and User Experience
• Defines the product requirements based on inputs from business units and technical interaction with engineering teams
• Own, prioritize and maintain the Product Backlog
• Promote the product to internal and external customers / partners
• Analyse feature performance, product KPIs and customer feedback to improve the journey and overall experience

Competencies

• Demonstrates strategic thinking with an entrepreneurial spirit
• Demonstrates a strong customer orientation to build best-in-class user experience
• Actively seeks innovative ways to improve user experience
• Strong analytical thinking and ability to design complex workflows in a user-friendly way
• Having a comprehensive understanding of the current state of web and mobile technology and best practices
• Thinking in information structures, data hierarchies, user flows, and usability principles
• Competence to combine the KPI-driven business needs with end-consumer expectations
• Ability to work independently as well as with a team, effective time management skills and ability to meet deadlines

Qualifications and education requirements

• 5+ years of experience in a similar Product Management position working with customer-facing mobile technology - ideally experience working in transactional environments (e.g. banking, insurance, etc...)
• Completed education in the fields Business Informatics, Entrepreneurship, Computer Science, or equivalent relevant work experience
• Proven ability to come up with new mobile products and develop them successfully in line with market needs and company strategy
• Experience in working with distributed teams in a global, multicultural environment is highly desirable
• Solid understanding of agile software development processes
• Basic data analytics skills
• Fluent in English